-->
top of page

TERMS AND CONDITIONS

​

By using, accessing, or purchasing from this website ("Site"), which is owned and operated by MEDICBOX, LLC. (herein referred to as "MedicBox"), you acknowledge that you have read, understood, and agree to the following Terms and Conditions of Service ("Terms" or "Agreement"). If, at any time, you do not agree to these Terms, please do not use this Site. MedicBox reserves the right to revise these Terms at any time by updating this posting. Please read and review these Terms periodically. As a condition of your use of this Site, you agree that you are at least 18 years of age and that you possess the authority to enter into a binding legal agreement. We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site via a browser. We reserve the right to revise the products and services available on the Site and to impose rules for and limits on use of the Site or to restrict your access to part, or all, of the Site without notice. We reserve the right to revoke your access at any time for any reason, including as a result of a violation of these Terms, without notice.

​

By accessing or using any part of the Site, you accept these Terms, without limitation or qualification. You may not use any portion of the Site if you do not agree with all of the Terms. Price information found on this site is subject to change without notice.

​

We grant you a personal, limited, non-transferable non-exclusive, license to access and use the Site. We reserve the right, in our sole discretion and without notice to you, to revise the products and services available on the Site and to change, suspend or discontinue any aspect of the Site and we will not be liable to you or to any third party for doing so. We may also impose rules for and limits on use of the Site or restrict your access to part, or all, of the Site without notice or penalty. Your continued use of the Site will constitute your acceptance of any such changes.

​

Use of the Website

We give you permission to access and use the Site for your personal use, and to copy, distribute, and transmit the content of this Site only to the extent that such copying, distribution, and transmission is automatically done through your browser software incidentally to using the Site for your personal use. No mechanized or other systematic process for harvesting information from this Site for any purpose, including without limitation, any commercial purpose, is permitted. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Site is strictly prohibited, unless authorized in writing. You further agree not to change or delete any proprietary notices from materials downloaded from this Site. You may print a copy of the information displayed on this Site for your personal use. That means, that except as set forth above, you may not modify, reformat, copy, display, distribute, transmit, publish, license, create derivative works from, transfer or sell any information obtained by your use of this Site. This restriction means, among other things, that you may not mirror on your own website any portion of this Site or display through your own website any results pages or other information from this Site without express written permission. 

​

We reserve the right to change any information, features and functions of the Site without prior notice. We may deny you access to all or part of the Site without prior notice if you engage in any conduct or activities that we determine, in our sole discretion, violate this Agreement, our rights or the rights of any third party.

We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms and MedicBox has no obligation to investigate the authorization or source of any such access or use of the Site.

​

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to your whether or not such access to and use of the this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use.

​

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify MedicBox of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

​

You may receive emails regarding your account or promotions for special offers, including third party offers.

​

You Must Be 18 Years of Age or Older to Use this Website 

The Site is available to registered and unregistered users who are 18 years of age and older and who have not been suspended or removed by MedicBox for any reason. MedicBox reserves the right to revoke the ability to access the products and services offered on the website for any reason at any time, including as a result of a violation of the Terms or the Privacy Policy, without notice. Use of the website is void where prohibited by law.

​

Registration and Membership

Monthly subscriptions for MedicBox are shipped to your address at the address you provided. You may receive emails regarding your account or promotions for special offers, including third party offers. You can cancel your membership anytime without charge by logging into your account or by contacting info@themedicbox.com.

​

Your Subscription Contract

By purchasing a Monthly Subscription, you acknowledge that your subscription has an initial and recurring payment and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive monthly periods and your payment method will automatically be charged for each successive monthly period at the then-current selected subscription rate. Your credit card will be charged on the 15th day of each month and your MedicBox shipment will be shipped the following month. You will be charged on the credit card you used to create your monthly renewal subscription or as otherwise directed by you. The amount that we charge your credit card depends on the subscription you chose.

​

To cancel your Monthly Subscription at any time, you must log-in to your account to view active subscriptions, and select the cancel subscription option. If you cancel, you may use your subscription until the end of your then-current subscription term. MedicBox may submit periodic charges without further authorization from you, until you provide prior notice that you have terminated this authorization or wish to change your payment method. Such notice will not affect charges submitted before MedicBox reasonably could act.

​

Return Policy / Refunds

We do not accept returns or exchanges unless a purchased item is proven to be defective, which must be proven by the customer. If you receive a defective item, please contact us no later than thirty days from your receipt of the defective item, at support@themedicbox.com with details of the product and the defect, photos, and any other necessary information and we will make best efforts to resolve the issue.

​

Upon receipt of the returned product, if necessary, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement or refund, we will at our election replace the product or refund the purchase price, using the original method of payment.

​

Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to items during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

​

Risk Of Loss

Any merchandise purchased from our Site will be shipped by a third party carrier. Therefore, all risk of loss and title for the merchandise is passed on to you as soon as we deliver the merchandise to the third party carrier of our choosing. Any and all missing or damaged goods must be reported within 30 days of shipping in order to qualify for a replacement, always subject to product availability. Any and all replacements and refunds will be at the discretion of customer service.

​

Limitation of Liability

MedicBox shall not be liable for any indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the site or materials on or provided through the site, even if MedicBox has been advised of the possibility of such damages. In no event will MedicBox's liability to you exceed the amounts that you paid to MedicBox in connection with your subscription membership. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

​

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, MedicBox shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. MedicBox shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, MedicBox shall immediately issue a credit to your credit card account in the amount of the charge.

​

MedicBox has no liability for injury or damage caused by products within the monthly subscription boxes or items purchased from the gear store. Such liability is the sole responsibility of the product brand or manufacturer.

These Terms are applicable to you upon your accessing the Site. These Terms, or any part of them, may be modified or terminated by MedicBox without notice at any time, for any reason. MedicBox reserves the right to limit discount codes to one per customer in its sole discretion. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall in all events survive any termination of these Terms and your use of the Site.

​

Disclaimer

Any information provided by MedicBox regarding the products or otherwise (e.g. product descriptions or instructions) is for informational purposes only. You should not take any action based upon any information contained on the website. Use of the website is not meant to serve as a substitute for professional advice. You should read and strictly follow all product labels, packaging inserts, and instructions and all manufacturer directions and warnings and seek independent professional advice when appropriate. Consult local law to determine if you are legally allowed to possess and carry any products received from your MedicBox shipments. MedicBox shall not be liable to you for any breach of any local law, rule or regulation that prohibits your possession of any of the items sent to you by MedicBox.

​

Indemnification

You agree to indemnify, defend, and hold harmless MedicBox, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, liabilities, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms, or any activity related to use of the Site (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.

​

Release

You hereby release MedicBox, its officers, employees, agents and successors from claims, demands any and all losses, damages, rights, claims, and actions of any kind including, without limitation, personal injuries, death, and property damage, that is either directly or indirectly related to or arises from (i) your use of the Services; or (ii) your purchase of any products. You hereby waive California Civil Code Section 1542, which states: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor” and you waive any other similar provision of the laws of any other applicable jurisdiction.

​

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining terms of these Terms of Service will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

 

Messaging Terms & Conditions

General

When you opt-in to the SMS service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from MedicBox for MedicBox . Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with MedicBox . MedicBox reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. MedicBox also reserves the right to change the short code or phone number where messages are sent.

​

Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.

​

Your consent to receive marketing messages is not a condition of purchase.

​

Carriers

Carriers are not liable for delayed or undelivered messages.

​

Cancellation

You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from MedicBox again, just sign up as you did the first time and MedicBox will start sending messages to you again.

​

Info

Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at info@themedicbox.com.

​

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at info@themedicbox.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

​

Privacy

If you have any questions about your data or our privacy practices, please visit our Privacy Policy.

​

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes

​

bottom of page